Cookie Policy
Equlise LLC, a company incorporated under the laws of the State of Delaware, United States of America (USA) (hereinafter referred to as "we," "us," "our," or "Equlise"), operates Swittch, a rewards platform accessible via web browsers, Android, and iOS applications (collectively, the "Service"). This Cookie Policy explains our use of cookies, web beacons, and other tracking technologies (collectively, "Cookies") on the Service. By accessing or using the Service, you acknowledge that you have read and understood this Cookie Policy, which forms an integral part of our Privacy Policy.
1. What Are Cookies and Tracking Technologies
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites or applications you visit, which store information to enhance functionality and user experience. Web beacons, also known as pixel tags, are tiny graphics embedded in web pages or emails that track user activity, often in conjunction with cookies. Other tracking technologies, such as local storage and device identifiers, serve similar purposes by collecting and storing data to support the operation of the Service. We use these technologies to facilitate essential functions, analyze usage, and personalize your experience on Swittch.
2. How We Use Cookies
We utilize Cookies for various purposes essential to the operation and enhancement of the Service. Cookies enable us to maintain your session and authentication when you log in, ensuring that you remain securely signed in as you navigate the Service. They also allow us to store your preferences, such as language settings or survey filters, to provide a seamless and tailored user experience. Additionally, Cookies help us track your engagement with the Service, including pages visited, surveys completed, and streak progress, enabling us to analyze usage patterns and improve the Service’s functionality. We further use Cookies to deliver personalized survey recommendations based on your profile and to monitor the effectiveness of our features, such as leaderboards and giveaways, ensuring that the Service remains fair and transparent with zero ads.
3. Types of Cookies We Use
We employ different types of Cookies to support the Service’s functionality and performance. Essential Cookies are necessary for the Service to operate, enabling core functions such as secure login, account management, and reward redemption processing, without which the Service would not function properly. Functionality Cookies enhance your experience by remembering your preferences and settings, such as your chosen language or survey categories, to provide a more personalized interaction with the Service. Analytical Cookies, provided by third-party services such as Google Analytics, collect aggregated data on user behavior, including page views, session duration, and click patterns, to help us understand how the Service is used and identify areas for improvement. Performance Cookies monitor the technical performance of the Service, such as load times and error rates, ensuring a smooth and reliable user experience.
4. Third-Party Cookies
Certain Cookies are set by third-party service providers to support the operation of the Service. Analytics providers, such as Google Analytics, use Cookies to collect anonymized data on user interactions, which we use to generate reports on Service usage and improve its functionality. Survey partners, such as Voqall, may use Cookies to track your survey completions and ensure accurate attribution of points, maintaining the integrity of our zero-bot policy. Payment processors, such as PayPal, may set Cookies to facilitate secure and instant reward redemptions. These third parties are subject to their own privacy policies, and we encourage you to review them to understand their data practices.
5. Managing Your Cookie Preferences
You have the ability to manage your Cookie preferences through the Service. Upon your first visit, you will be presented with a Cookie consent banner that allows you to accept or customize your Cookie settings, choosing which types of Cookies you permit, except for Essential Cookies, which are required for the Service to function. You may revisit and modify your Cookie preferences at any time through the settings section of the Service. Additionally, most web browsers and mobile devices allow you to disable Cookies or clear existing Cookies through their settings, though doing so may impact the functionality of the Service, such as preventing you from maintaining a logged-in session or accessing certain features.
6. Data Collected by Cookies
Cookies collect various types of data to support the Service’s operation. This includes your IP address, browser type, device type, operating system, and unique device identifiers to ensure compatibility and security. Cookies also track your usage data, such as the pages you visit, the surveys you complete, and the duration of your sessions, to provide real-time updates on your earnings and streak progress. Additionally, Cookies may store your preferences and settings to personalize your experience, ensuring that the Service remains user-friendly and efficient.
7. Retention of Cookie Data
Data collected through Cookies is retained for varying periods depending on the Cookie’s purpose. Essential Cookies are typically retained for the duration of your session and are deleted when you log out or close your browser. Functionality Cookies may persist for up to one year to remember your preferences across visits. Analytical and Performance Cookies may retain data for up to two years to support long-term usage analysis, after which the data is anonymized or deleted. You may clear Cookies from your device at any time, though this may reset your preferences and require you to reconfigure your settings.
8. Changes to This Cookie Policy
We reserve the right to update this Cookie Policy at our discretion to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on this page with a revised "Last Updated" date. Where required by law, we will notify you of material changes through email, in-app notifications, or other reasonable means prior to the effective date of such changes. Your continued use of the Service following the posting of an updated Cookie Policy constitutes your acceptance of the revised terms.
9. Contact Information
For any questions or concerns regarding this Cookie Policy or our use of Cookies, please contact us at hello@swittch.com or by mail at Equlise LLC, 3 Germay Dr Unit 4 2141, Wilmington, Delaware, 19804, USA. We will respond to your inquiries in a timely manner.
